RESTHeart Cookie Policy

This cookie policy explains how RESTHeart services use cookies and similar technologies. This policy applies to all RESTHeart services provided by SoftInstigate Srl Società Benefit.

Last updated: October 15, 2025

What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Our Cookie Usage

RESTHeart.com (Main Website)

We do not collect any cookies on restheart.com.

Our main website operates without setting any cookies on your device. We have designed our website to function fully without the need for cookies while still providing you with all the information and functionality you need.

Cloud.restheart.com (RESTHeart Cloud Services)

We use technical cookies for authentication and payment processing.

For our cloud services, we use essential cookies that are strictly necessary for the service to function:

Authentication Cookie:

  • Purpose: User authentication and session management
  • Type: Technical/Essential cookie
  • Duration: Session-based (removed when you close your browser)
  • Name: Authentication session cookie
  • Data stored: Encrypted session identifier (no personal information)

This cookie is essential for:

  • Maintaining your login session
  • Ensuring secure access to your cloud services
  • Preventing unauthorized access to your account

Stripe Payment Processing Cookies:

We use Stripe as our payment processor for RESTHeart Cloud subscriptions. Stripe sets technical cookies that are essential for secure payment processing:

  • Purpose: Fraud prevention, security, and payment processing
  • Type: Technical/Essential cookies
  • Provider: Stripe, Inc.
  • Key cookies include:
    • __stripe_sid and __stripe_mid: Used for fraud detection and prevention
    • Authentication cookies: To maintain secure payment sessions
    • Security cookies: To protect payment data from unauthorized access

These Stripe cookies are used to:

  • Detect and prevent fraudulent transactions
  • Ensure secure payment processing
  • Protect your payment information
  • Monitor for potentially harmful or illicit uses of payment services
  • Display location-relevant payment information

Note: Stripe's technical cookies are necessary for the payment functionality to work. Without these cookies, you will not be able to complete payment transactions or manage your subscription. For more information about Stripe's use of cookies, please see Stripe's Cookie Policy.

Analytics and Traffic Data

We collect traffic data through Plausible Analytics, a privacy-focused analytics service that:

  • Does not track individual users
  • Does not use cookies
  • Provides only anonymized data
  • Does not create user profiles
  • Does not share data with third parties
  • Complies with GDPR, CCPA, and other privacy regulations

Plausible Analytics helps us understand:

  • How many people visit our website
  • Which pages are most popular
  • General geographic regions of visitors (country-level only)
  • Referring websites and search terms

All data collected through Plausible is:

  • Aggregated and anonymous
  • Cannot be used to identify individual users
  • Used solely for improving our services
  • Never sold or shared with third parties

No Tracking or Marketing Cookies

We explicitly do not use:

  • Tracking cookies
  • Marketing cookies
  • Social media cookies
  • Third-party advertising cookies
  • Cross-site tracking technologies
  • Fingerprinting techniques

Your Choices and Control

For RESTHeart.com

Since we don't use any cookies on our main website, no action is required from you.

For Cloud.restheart.com

The single authentication cookie we use is essential for the service to function. If you disable this cookie:

  • You will not be able to log in to your account
  • You will not be able to access your cloud services
  • The service will not function properly

Browser Settings

You can control cookies through your browser settings:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Edge: Settings > Cookies and site permissions > Cookies and site data

Updates to This Policy

We may update this cookie policy from time to time. When we do, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify users of significant changes through our usual communication channels
  • Post the updated policy on our website

Contact Us

If you have questions about our use of cookies or this cookie policy, please contact us:

  • Email: info@softinstigate.com
  • Mail: SoftInstigate Srl Società Benefit, Via del Beato Cesidio 49, 67100, L'Aquila, Italy
  • Subject: Please reference "Cookie Policy" in your communication

Related Policies

For more information about how we handle your personal data, please see:

Questions About Cookies?

If you have questions about how we use cookies or want to know more about our privacy practices, please contact us at info@softinstigate.com.

View Privacy Policy | View Terms and Conditions | Contact Us